All purchases made on the www.olivareslareconquista.com site are subject to the law of D.lgs. No.185 of 22/05/1999 on distance contracts.
For an online sale contract is meant the distance contract, namely the legal store for the purchase of products, concluded between Marche Olii Alimentari International Srls with registered office in Via Ludovico Ariosto n. 5, 62010 Montecassiano (MC) Italy, Iva 01898130438, and a consumer, made remotely via the telematic network on their own Website.
By placing an order, the customer makes an offer to purchase a product under the following terms and conditions.
All orders are subject to availability and confirmation of order price. Shipping times may vary on the basis of availability in stock, and any guarantees or forecasts related to shipping times are restricted to Italy and subject to possible delays due to the postal service or force majeure, for which we shall not be held liable. You must be at least 18 years of age and hold a valid credit card or debit card issued by a bank we consider reliable in order to enter into an agreement with Marche Olii Alimentari International Srls. Marche Olii Alimentari International Srls reserves the right to refuse the order. When you make an order, you undertake to ensure that all the details you provide are true and exact, that you are authorised to use the credit or debit card used for the order and that there are sufficient funds to cover the full value of the purchase.
1. How to conclude the contract with Marche Olii Alimentari International Srls
1.1 In order to purchase, Customer may select one or more Products by inserting them into a virtual shopping cart for which they will always be able to view the content before proceeding to the order. Once you have entered all the items you intend to purchase, you will need to click on the "Go to checkout" button
1.2 The Customer may choose whether to register at the site or to purchase without creating a personal account by providing, in both cases, in accordance with the provisions regarding the protection of personal data, the information necessary to enable Marche Olii Alimentari International Srls to execute orders forwarded.
1.3 By clicking on the button "Proceed to the next step" the Customer will start the order forwarding procedure. In the formulation of the Order and until its actual forwarding, the Customer will have the opportunity to review the entered data by clicking on the "Cancel" button so as to identify and correct any incorrect information.
1.4 By clicking on the "Buy" button, the customer will forward the Order to Marche Olii Alimentari International Srls. Any order forwarded in such manner must, in all respects, be understood as acceptance by the Customer. Upon forwarding the order by the Customer, Marche Olii Alimentari International Srls will promptly confirm the receipt of the Order by sending an e-mail to the e-mail account communicated by the Customer at the time of registration of the their own master data. (Order Confirmation)
1.5 The order form will be filed with the Marche Olii Alimentari International Srls database for the period of time required for the execution of the orders and in any case under the terms of the law. All Customers who make a purchase by logging in to the site can access their order form, referring to "My Purchases". For customers who purchase without registering, the summary of the order is returned to the Order Confirmation email.
2.1 Marche Olii Alimentari International Srls reserves the right to change the prices of the Products on the site at any time. Any price changes, however, will not be effective against Customers who have already submitted an Order.
2.2 Prices are in Euro and include VAT. Delivery costs will be added separately. These additional costs are clearly indicated and are included in the “total cost”.
2.3 Issuance of the document certifying the purchase. By virtue of the online traceability of all transactions, there is no statutory obligation to issue a receipt, receipt or tax invoice. Marche Olii Alimentari International Srls upon request undertakes to issue a tax receipt or an invoice certifying the purchase by the Customer. The request must be made at the same time as the purchase by sending an email to the address email@example.com. This receipt will be sent to you within the package containing the item purchased or sent by email to the email address provided by the Customer.
The payment of the price and the shipping costs (can be consulted in point 4) may only be made by the Customer in the manner specified in the general conditions of sale.
3.1 Payment Methods
In the process of forwarding the Order, Marche Olii Alimentari International Srls may be proposed at the full discretion of the latter different payment methods, such as bank wire transfer. The Customer will be required to indicate the payment method between those proposed by Marche Olii Alimentari International Srls whom he intends to use.
3.2 Except where you choose to use "Bank Transfer", the Customer will pay in full the price of the Products ordered at the same time as the order is forwarded.
3.3 In the event that the Client chooses to pay via bank transfer, the dispatch of the Products contained in the Order will be effected upon receipt of the payment. After 3 days from the receipt of the order the non-payment will result in cancellation of the order.
4. Shipping and Delivery
4.1 Marche Olii Alimentari International Srls reserves the right to change the shipping costs at any time. Any price changes will not, however, be effective against Clients who have already forwarded an Order.
4.2 International shipping is available for goods purchased on our site. Marche Olii Alimentari International Srls ships in all the countries belonging to the European Economic Community. Shipping and handling charges will depend on the value of the order, the country to which goods are to be sent. The goods we deliver will become property of the customer upon receipt. Customers will become responsible for the goods as soon as we have delivered them, also in the event of any loss or damage they may sustain from that moment onwards.
Customers are asked to refuse the package if it should prove to be tampered with or in poor condition when delivered, and to promptly notify to our email address: firstname.lastname@example.org. We will immediately check and send you a quick reply.
5. Right of withdrawl and return – pursuant to ART. 64 ET SEQ. of Italian Legislative Decree 206/2005 as amended Italian Legislative Decree 21/14
You are entitled to withdraw from the agreement without providing any grounds and without any penalty within 14 business days from receipt of the products. To exercise your right of withdrawal, you must inform us of your decision to withdraw from this agreement by registered letter with confirmation of receipt to the following address: Marche Olii Alimentari International Srls, Via Ludovico Ariosto n. 5, 62010 Montecassiano (MC) Italy. Make sure that the products are in the same condition in which you received them with all the warranty seals still attached. Please send the goods back or deliver them to: Marche Olii Alimentari International Srls, Via Ludovico Ariosto n. 5, 62010 Montecassiano (MC) Italy, without undue delay and in any case within 14 days from the date you notified your withdrawal from this agreement. The deadline is met if you send the goods back before the period of 14 days expires.
If your return does not meet the terms and conditions listed above, it will be rejected and will not be refunded.
The right of recess is submitted to the following conditions:
1. The right is applied to the product purchased in its entirety; it is not possible to only practice recess on part of the purchased product.
2. To norm of law, the shipping and handling related to the restitution of the good are in charge of the client.
3. The consignment, up to the certificate of happened reception in our store, is under the complete responsibility of the client.
4. Marche Olii Alimentare International Srls doesn't respond in any way for damages or theft / dismay of goods returned with consignments not insured.
5. In case of damage of the good during the transport Marche Olii Alimentari International Srls will give communication to the client of what happened, (within 5 working days) to allow him to stick out report towards the messenger and to get the possible reimbursement. In this case, the product will be contemporarily to the client disposal for its restitution annulling the application of recess.
In case of consignments in extra EEC Countries, the right is applied only to lacked products.
Marche Olii Alimentari International Srls will refund the whole already paid amount to the client within 30 days from the reentry of the commodity, through procedure of transfer of the amount debited on the Credit card or by Bank Transfer (it will be care of the client to furnish the Bank data for the transfer).
6. Customer Service
6.1 The Customer may request any information through the email service at: email@example.com.
7. Applicable law
The contract of sale between the Client and Marche Olii Alimentari International Srls is concluded in Italy and regulated by the Italian Law. For the solution of civil controversies and consequential penalties deriving from the conclusion of the present contract of distance selling the territorial competence is exclusively that of the Court of Macerata, Italy.